Join our team

 

 

 

 

 

 

 

 

 

Are you looking to broaden your horizons and join our growing staff team?

Creation Climbing Centre is the Midlands biggest indoor climbing centre, we also have a 20000sqft indoor skatepark on site too!

Choosing a career in climbing is most climbers dream. Being a climber to most people is more than just a hobby,
it’s a way of life, a passion. We are always on the look out for people who share that passion and want to join us on our journey.

 

 

 

 

 

 

DUTY MANAGER (New position as of 10 May 2022)

DUTY MANAGER (New position as of 10 May 2022)

Do you think you have what it takes to be a Duty Manager at Creation? If so then we have a new position opening up for the right individual, and we would love to read your CV.

About the Job Role

The ideal candidate will have previous management experience, with a track record of managing and motivating people. You should have a flexible approach to work, possess excellent communication and customer service skills, and be able to comfortably converse with adults and children alike.

As a Duty manager your responsibilities will include the opening and closing of the facility, carrying out essential safety checks in both the climbing centre and skatepark and ensuring Health & Safety is at the forefront of all that we do. The successful candidate will be responsible for the smooth running of the centre during their shift, offering support and guidance to the staff be this reception, instruction, route setting, café or skate park, as well as assisting the senior management to drive the business forward.

The role is predominantly climbing orientated, though this position also includes general oversight of the skatepark’s activities and its users.

You will be required to deliver groups which can range from simple taster sessions to birthday parties, learn to climb sessions and GCSE/NICAS courses.

There is also the opportunity to work with the head route setter to hone your route setting skills on the lines and in our bouldering area.

You will be responsible for the structuring and delivery of our kids groups, climbing squad and develop in-house training plans to deliver these sessions.

You will ideally have some general DIY knowledge and have the ability to help with minor repairs and upgrades within the centre.

Essential Requirements
Minimum CWI  (CWDI preferred)
Current first aid certificate
Current CRB check (though one will be performed)
Have previous management experience (all levels considered)
Reliable & punctual
Excellent communication skills
Excellent time management and organisational skills
Have a methodical mind-set
Ability to cope under pressure
Be a team leader and team player
Previous cash handling experience
Computer literacy skills
You will need to have a flexible approach to working and be able to adapt to changes in circumstances.

This role reports directly to the Centre Manager

Desirable but non-essential requirements
General maintenance experience
Food handling experience
Microsoft office experience
Route setting experience
Knowledge of Skateboarding & BMX

Benefits:
Free Climbing for you and a partner
Significant discount in our shop and café
28 days paid annual leave
Trade discounts on equipment
Discounted food and drink from our cafe
Annual subsidy to promote your personal development.

Salary: £24000.00pa 35 hours per week (working 40)
Start date: Flexible TBC

You must be flexible with your availability, including evenings and weekends.


 

CENTRE INSTRUCTOR

CENTRE INSTRUCTOR

Full time

We are on the look out for another new full time instructor and routesetter to join our team.
You should ideally hold a CWI qualification as a minimum, though in house training will be provided to the successful candidate.
The job primarily involves the instruction of groups, and the opportunity to routeset under the guidance of our Routesetting Manager.
The shift pattern works on a two week rotation of days/evenings and every other weekend, 40hrs per week.
We offer a company subsidy scheme for personal progression, which will help you attain more qualifications to further your career.
All staff working 16 hours or more receive free entry to the climbing centre and skatepark for themselves and a partner, trade discounts in our retail outlet and 50% discount in our cafe on hot food.
Pay rates start from £9ph, rising depending on your qualification/skill level

We offer employees some great benefits

All of our staff work 16 hours or more a month receive FREE entry for both themselves & their partner to both the Climbing Centre and Skatepark. 

Staff also receive trade discounts in our retail outlet, and 50% off all hot food purchases from our cafe.

We can also enrol staff in a pension scheme

Instructors receive subsidies towards their personal development, so working towards that CWDI, Foundation Coach, RCI certification won’t hit your pocket.

There’s so much more than instructing

 

 

Without a doubt, Instructional session are a core element of the business, but just as important is Routesetting. Without the routes on the walls there would be nothing to climb.

 

So, under the watchful eye of our Routesetting Manager, a team of dedicated and very talented people work tirelessly each week day to strip, clean and reset the holds on the walls to create exciting new problems for our customers.

As an instructor, you would have the opportunity to train and become part of that setting team

 

Our reception team work to ensure that customers queries are quickly and efficiently answered, and to book in instructional sessions and provide exceptional front of house service

Our cafe team work 7 days a week offering hot and cold food and snacks. It’s a high pressure envionment, especially on busy weekends and school holidays

And backing all this up is a team of highly skilled individuals heading up the management team. With responsibility for different areas, they ensure the smooth running of the centre.

Do you have what it takes? Ready for the challenge? Send your CV along with a covering letter to applications@creationwall.co.uk

Some of our staff have worked here for over ten years!

It’s a great way to get involved in the sport and work with like minded people who strive to deliver the best for our customers.